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Leveraged Capital
Newsletter           
Aug 2001
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The Leveraged Capital Newsletter, sponsored by Graham Financial Corporation   (http://www.GrahamFinancial.com), is a free monthly newsletter that presents growth 
and strategy issues effecting entrepreneurs and owners of small to medium sized companies.

You are receiving this newsletter because you have requested that we send you our monthly editions.   We do not believe in "spaming" anyone.  Your time is valuable and if you have received this newsletter in error, please let us know.  If you do not want to continue to receive Leveraged Capital please see our unsubscribe instructions at the bottom of this edition.

To subscribe mail to:     subscribe@grahamfinancial.com with the word "subscribe" in the subject field.
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August and our summer are quickly drawing to a close. We just returned from a long overdue holiday to the Azores in Portugal so this months edition is out a little later than usual. Any one who is interested in a golfers paradise may want to try the handicap humbling Furnas Golf and Country Club on the island of Sao Miguel. If you don't golf, the island offers outstanding food, wines, excellent beaches that our kids loved and a great cultural and historical experience. The capitalist in me still marvels that some restaurants and businesses still close at lunch!

But, I digress. Back to business, literally.

With our July edition, some of our readers experienced delivery problems, which should be fixed in this August edition. Thanks for your support and interest in Leveraged Capital.

 DPG.

 In this months  issue:

bulletSelling Your Company. Part 2- The Steak and The Sizzle.
bulletUnique Insurance Solutions For Potential Corporate Liabilities.
bulletQuick Stuff:   Pitfalls and Traps To Avoid For Owners of SME's  

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Quote Of the Month
:
"We must be alarmingly enterprising and we must be startlingly original. We must be honest and fearless. We must have greater variety than we have ever had." 
William Randolph Hearst, writing to his father in 1887 on what was needed at The San Francisco Examiner. As quoted the book "The Chief", page 63.

Investment Hindsight:
"Bad ideas don't get better On-Line." 
(IBM Advertisement 2001)

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Welcome to the Leveraged Capital Newsletter. 

Our goal is to provide you with timely and informative articles about growth and strategy issues effecting entrepreneurs and small to medium sized companies.   Each month Leveraged Capital will deal with issues affecting your business.  You will be able to read topics ranging from finance, human resources, buying companies, selling your company, and technology.   In coming months you will read profiles about other entrepreneurs and current decision makers.  We will keep timely content levels high, advertising content low, and welcome your feedback.

Are you interested in contributing articles?  Or, do you have an interesting and unique story to tell about your company?  We would like to interview you.
Please contact us by Email at:   editor@GrahamFinancial.com

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Selling Your Company. Part Two - The Steak and The Sizzle.
Selling your business is perhaps the single largest decision that you will be faced with in your business life.  In fact, as the owner of an SME, decisions you make not only affect your business life but will also have implications on your personal and family life.

This multipart series will take you through the sale process from start to finish. 

Part One - Is It Time? See the  Jul01 Issue of Leveraged Capital.
Pre-sale considerations to selling your company.
Part Two - The Steak And The Sizzle
.  
Packaging and marketing your company for sale.
Part Three – What’s It Worth?
 
A detail of valuation methods and pricing considerations.
Part Four – The Art Of The Deal.
  
A discussion of negotiation, documentation, and closing issues.

SELLING YOUR BUSINESS – PART TWO:  THE SIZZLE AND THE STEAK.  

In part one of our series we explored pre-sale considerations to selling your company. To borrow from an overused marketing metaphor, the sale of your company will involve selling both the steak and the sizzle. In this second of a four-part series, focus on these key areas as requisites to the effective packaging and marketing your company for sale:

1) Assembling Your Team;
2) Housekeeping Issues;
3) Preparing Your Marketing Package; and
4) Determining The Most Likely Buyers.

Assembling Your Team.
You've gone through the inevitable soul-searching, assessed the practical implications and have made the decision to sell your company. The next significant aspect for you to consider is your team that will focus on selling your company for the maximum price. The most effective and efficient sales have occurred when owners have surrounded themselves with a good team of advisors. In fact, our experience shows that deals that have gone unsold or undervalued have been those deals where the owner or shareholders have either tried to handle the sale on their own, or have not used their advisors to the full extent of their skills and experience. Surrounding yourself with the best team possible does not mean that you give up control of the process. Rather using and trusting a talented team, you will place yourself in a stronger negotiating position that will allow you to make better-informed decisions during negotiations. What may seem like a lot of money spent, should actually translate into a higher sale price when the deal is finished.

External advisors that you need to consider will vary depending upon the size of your company, the complexity of the deal, and the internal management depth that you have in your company. At a minimum, you should have these experts as part of your team.

A Tax Accountant. Not only to address financial questions that may be raised during the negotiations, but perhaps even more importantly, to help you plan for the post-sale use of cash that you and your estate will receive when you sell. We have been very surprised how few owners of SME's consider the financial and tax issues of the next phase of their lives after selling a company.

A Corporate Lawyer, especially one experienced in mergers and acquisitions. Selling your company will involve significant levels of documentation. The confidentiality agreement, letters of intent, due diligence issues, the agreement of purchase and sale, purchase price allocations, and representations and warrants that will affect you and survive closing will require the input of a corporate lawyer.

A Deal Intermediary. Our experience shows that sales values are 10% to 20% higher when an owner uses an intermediary to act as a "broker" to sell a company. As you will see through this series of articles, selling your company takes a tremendous amount of time, not only in preparing documentation, but also in the marketing of the company to generate serious interested purchasers who are able to close the deal. An intermediary will be skilled in packaging your company for sale, know the most effective way to generate information and approach the most likely buyers for your company, will provide a level of confidentiality during the early stages of marketing your company for sale, and will be an effective buffer from your emotional ties to your business during negotiations.

Internal advisors that you should involve in this process should include your partner(s), your spouse and family, key management such as your accountant, controller, CFO or general manager, and your most trusted friends or family members that can give you a personal perspective to what you face during the selling process.

Selling your company is not something that you can do on your own. You simply cannot continue to focus on day-to-day issues of your company and sell the company effectively. In fact, we advise our clients not to assume that sale will be completed. Many factors come into play when selling the company, many of which are external issues that you may not have control over. Rather, continue to run your company as if it is not for sale with a focus and attitude of making the company better every day. By using a skilled and trusted team of advisors, you can focus on your company today and make the best decisions possible from the issues that will develop during the sale process to maximize the sale price.

Housekeeping Issues.
We advise our clients to use this period to "clean house" before issuing the sale package to potential buyers. When you sell real estate, you likely ensure that the property looks its best for potential purchasers. The same applies for selling your company and not just for the physical plant. Some of the operational housekeeping issues that you should review are as follows:

i.   Review your organizational management structure and individual participants;
ii.  Ensure financial controls and systems are in place and functional;
iii.  Review your budget for the coming year and assess the financial future for the next 3 to 5  years;
iv.  Understand essential operating versus non-operating;
v.   Review working capital needs and management;
vi.  Justify the value of intangible assets;
vii. Assess the need for third party appraisals or valuations to add credibility to asset values and sale price;  and
vii.  Ensure that all organizational, legal and tax filings are submitted and current

If a sale is not completed at this time, you have a better understand of the management of your company as a result of this "house cleaning" process.

Preparing Your Marketing Package.
Serious buyers and sellers have one thing in common. Neither wants to waste time. A well-developed and informative package will demonstrate your serious intent to sell, it will provide you control by ensuring that all potential purchasers receive the same information, and will reduce the potential disruption to your management group resulting from purchasers seeking additional information.

Initial information provided for the marketing package should include the following contents:

A.    History of Company;
B.    Reasons For Selling;
C.    Opportunities For Buyer;
D.    Description of Current Operations;
E.    Nature of Products and Services;
F.    Market and Competition Analysis;
G.   Customer and Supplier Profiles (broad generalities only);
H.    Fixed Assets Description;
I.    Organization Chart;
J.    Employee Base;
K.   Summary Financial Information (Current and a minimum 3 year of historical data);
L.    Summary of Key Financial Assumptions;  and
M.   Marketing examples such as brochures.

This initial package will help serious buyers to assess their level of interest and should lead to a letter of intent that will define proposed parameters of the deal and allow for more detailed examination of information by the potential purchaser.

Determining The Most Likely Buyers.
Likely buyers for your company can be broken down into either strategic or financial buyers.

Strategic Buyers will likely be direct competitors, a company that is attempting to have a strategic alignment with your business and industry, or add a logical addition to their current activities and business model. Reasons for acquiring your company could be improved distribution channels, elimination of competitors, diversification of product or business lines, leveling a cyclical nature of business or industry, increasing size for capital market interests, or a consolidation within an industry. Strategic buyers are more likely to pay a premium price over a financial buyer given their understanding of your business and the industry.

Financial buyers will be much more focused on the leverage of your company, cash flow from your operations, their targeted Internal Rate of Return (IRR), and are likely attempting to add to the diversification of their investment portfolio. They may also be semi-strategic buyers in that they may own or control a one of your competitors. Financial buyers may not recognize the valuation of intangible assets that a strategic buyer may place on certain aspects of your business.

One other buyer group exists. Your management group may approach you to undertake a management buyout (MBO). Even though this may seem to be the easiest group to approach, there are a number or reasons and evidence that exists that point out that MBO's may not generate the maximum value that you can achieve from the market place. We plan on covering MBO's in a future edition of Leveraged Capital.

Understanding your potential buyers will assist you in developing an appropriate sales strategy. An effective strategy will identify the most likely buyers, detail the most logical and effective approach to these buyers and will define a process to attract the buyers to increase your ability to close a deal with maximum value for your company. Additionally, a well thought out sales strategy will be the first step in assessing valuation and pricing expectations, which we discuss next month.

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Unique Insurance Solutions For Potential Corporate Liabilities.
Written by Lloyd R. Brown, of the KRG Insurance Group.

Today, newly formed private and public companies, including those formed as a result of mergers and acquisitions may find themselves exposed to potential balance sheet losses for which insurance was never available within these "standard" policies.

New insurance products however have been recently introduced that will both facilitate deal making and reduce the possibility of future "surprises" that result in unbudgeted financial loss. In addition, insurance is now available to cover risks that were historically considered as pure "business" risk and thus not insurable at any cost.

The purpose of this article is to outline some of these new products and how they may be employed in specific situations. It should also be noted that many traditional forms of insurance (i.e. Directors & Officers Liability) have been modified to provide much broader coverage. If your policies have remained unchanged in scope for a few years you likely have an inferior product and should seek an immediate review of your policies (and pricing).

Mergers & Acquisitions:
These transactions are often held up or dropped altogether because of disputes over the following:
o Environmental - clean up costs or potential bodily injury liability funding.
o Existing or unknown liability - for product liability, workers compensation, product recall expense, auto claims, improper reserves for past claims, inadequate insurance coverage or policy limits by seller.
o Misrepresentations or breaches in warranties by buyers or sellers.
o Contingent tax liability - contingent exposures or reassessment by tax authorities.

These issues not only relate to problems which may have occurred in the past (and are known but may not be properly recorded or funded) but also to problems that may occur in the future. The concern is: How does one properly account for or quantify these exposures.

Another important factor is that traditional solutions for disputes (holdbacks or vendor financing) may in themselves be difficult, if not impossible, for parties to reach agreement. If resolved, both parties may still suffer financial loss if the quantification of the problem has been underestimated (or even over-estimated).

Solutions:
o New insurance products will allow for the capping of potential liabilities as they relate to environmental problems, tax liability, product liability or any of the problems noted above. Long term policies can be arranged for protection from past and/or future claims and/or for inadequate insurance carried by the seller (either in terms of coverage or policy limits).
o The benefits of these insurance related solutions not only facilitate the merger or acquisition process but they can also be adapted for most unique situations. They guard against misrepresentations, avoid the need for large holdbacks or escrows, increase creditworthiness (remove reserves and potential liabilities and expense from balance sheet), protect investments and most importantly for both parties, transfer to an Insurer the worry and financial impact of the unknown.

Directors and Officers Liability: (D&O)
Although D&O liability insurance has been available in Canada for over 30 years, the few Insurers offering this form of coverage have always been very selective. Policies were made available only to successful public companies with the scope of policy coverage relatively narrow.

Standard policy exclusions or restrictions included any claims related to joint ventures, affiliated companies (those which were less than 51% owned), foreign subsidiaries, pollution, employment practice, punitive damages, acquisitions, outside entities, fines and penalties, or "oppressive conduct". Further, securities claims were excluded as were statutory claims relating to the handling of wages, UIC, pensions or tax. Policies only covered directors and officers and thus claims made against the Corporation, in whole or in part, were not covered, and limitations were placed on reimbursement for defense costs.

In the past D&O insurance was not available to partnerships, limited partnerships or private companies and insurance for non-profit organizations was limited. As often as not, newly formed corporations were not eligible for insurance coverage or were offered very limited coverage at inflated premiums.

Insurers routinely responded to D&O claims by denying coverage. For example, coverage was narrow as mentioned above and older policies only covered the directors and officers and not the Corporation itself. Furthermore, the allocation of defense costs were difficult to determine when the costs of a lawsuit were allocated between insured or uninsured claims and/or between insured and uninsured parties (i.e. the corporation).

Increased competition in the insurance marketplace now make all of the above noted restrictions obsolete and has resulted in lower levels of premium charges.

Most companies, whether private or public, new or old, can now purchase broad form D&O insurance to include all or most of these coverage extensions, the importance of which would be absolutely crucial in any merger or acquisition situation.
Credit Insurance:

One major concern for most companies and particularly for those that acquire or merge with another is the impact of poor collection of accounts receivable, bad debts or the creditworthiness of customers.

Credit Insurance will guarantee payment of accounts receivable and thus reduce the size of delinquent or non-collectable accounts (or in the case of a merger or acquisition, reduce the risk of an inflated A/R declared asset). Insurers can also provide the technology to do credit analyses of customers and monitor their on-going financial stability, and will take responsibility for collection of customer defaults.

This form of protection is particularly useful for middle market companies from a management perspective and can also remove accounts receivable and bad debt items from the balance sheet, thus freeing up capital for growth.

Litigation Expense:  
One of the latest insurance products to be introduced in Canada is one designed to cover the cost of litigation for either plaintiffs or defendants. Several specific forms of coverage are available and business entities may find these to be an important tool to control expense. They may be of special importance in mergers and acquisitions where current litigation could have significant impact on one's financial well being. Forms of special coverage include:

a) Plaintiff's Cost Indemnity: Will indemnify a plaintiff for legal costs resulting from unexpected court judgments i.e. where cases are lost by surprise verdicts. (This insurance insures the plaintiff; it is also available for law firms - Litigation Cost Indemnity Insurance or as Litigation Disbursements Indemnity which only covers disbursements).

b) Opponents Cost Indemnity: Insures the plaintiff for the potential award of costs in favor of the defendant.

c) Defendant's Commercial Litigation Indemnity: Insures the defendant for the award or settlement, interest, disbursements and legal fees that result from unfavorable or unexpected court decisions. The insurance basically allows a company to ignore the impact of such decisions and costs relating to same.

d) Contingent Liabilities Indemnity: Allows for the transfer of contingency funds on the balance sheet to an insurance policy. These liability issues may relate to settlement of existing lawsuits, uninsured or under-insured claims, unknown and unreported claims reserves, insolvency etc.

e) Contingent Asset Liability: Will pay a plaintiff
up to 75%, in advance, of an expected settlement at trial.

Extended Reporting Insurance:
This form of insurance is similar to 4(d) above and is usually part of a risk management insurance package used in mergers and acquisitions. When a company assumes responsibility for the liabilities of another, it is a useful tool when the nature of previous insurance coverage is unknown, or where the former policy limits of the acquired company are too low for comfort to cover unreported or late claims for negligence etc.

The insurance can provide higher limits or broader coverage, retrospectively, for future claims against the acquired company, isolate exposure for discontinued product lines, replace the insurance formerly held by bankrupt insurance companies and even provide higher policy limits for known claims.

Pollution Liability Insurance:
The problems that relate to land or property transfer were mentioned earlier. Reserves held on balance sheets for contamination clean-up or bodily injury actions are a deterrent for both prospective buyers and lenders alike and are
always questionable (75% of final cleanup costs at least double initial estimates).

Several insurance options allow buyers and sellers to transfer potential liabilities to an Insurer:

a) Cost Cap Liability: will allow parties to cap or limit the maximum cost that they will incur for remediation of any known contamination.

b) Post Remediation Liability: will provide coverage after a cleanup should liability be incurred that results from a recurrence of the contamination or if government guidelines were changed such that further cleanup is necessary. The insurance will also provide Third Party protection for bodily injury or costs of cleanup resulting from migration of contaminants to adjoining properties.

c) Pollution Liability: will provide third party liability coverage and first party cleanup cover for costs resulting from unknown contaminants.

In any land transfer of contaminated property these insurance coverage's may be purchased in a package to offer complete protection from unknown costs, or they may be purchased individually.

Employment Practice Liability:
The fastest growing type of litigation today is in the area of employment practice with lawsuits that allege discrimination, harassment, wrongful hire or dismissal, libel, defamation of character, etc.

These exposures are not insured under standard "general" liability policies but new forms of Directors and Officers Liability Insurance and stand-alone Employment Practice Liability policies will provide coverage for these perils.

In mergers and acquisitions the coverage would appear to be of great importance to the buyer to avoid heavy costs that may result from layoffs, dismissals Other New Innovative Insurance Coverage:

In terms of protection of one's bottom line, two new products that come to mind are ECommerce Insurance and Electronic Maintenance Expense Insurance.

Ecommerce Insurance allows for the transfer and control of cyber risks. The insurance covers financial loss caused by fraudulent acts by employees or outsiders to computer systems, loss of intellectual property, extortion, libel and slander, invasion of privacy, copyright infringement etc.

It covers the costs related to suits by third parties and the cost of replacing damaged EDP equipment and software. It will also provide for lost income and the extra expense incurred during those periods when a system is shut down.

No company that deals on the Webb should be without this form of insurance - as recent events have demonstrated (the Love Bug virus resulted in damages in the hundreds of millions dollars).

Electronic Maintenance Expense Insurance is a new product that should have great appeal to any company that incurs significant annual expense for the regular and unexpected expense for the maintenance of electronic machinery - computers, printers, fax machines, copiers, postal machines, cash registers etc.

Retail store and hotel chains, high tech companies, large offices, banks and insurance companies would be ideal candidates for this insurance.

The insurance allows an Insured to cap their annual maintenance budget and enjoy annual cost savings of between 10-25%. The cap is an ideal risk transfer vehicle to limit costs that are traditionally difficult to control.

All of the above noted innovative insurance products illustrate the changing nature of the insurance industry and it's willingness to accept new challenges. For business, they provide solutions which not only allow for the better management of business expense but also promote higher profitability.

Lloyd R. Brown is a Senior Account Manager responsible for Business Development
for the KRG Insurance Group.  He has over 40 years experience in the Canadian Insurance industry with specific expertise in handling unique and unusual insurance needs for clients.  Lloyd can be reached at lloyd@krg.com.

Further information about the KRG Insurance Group can be found at www.krg.com

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Quick Stuff:    Pitfalls and Traps To Avoid For Owners Of SME's.

Entrepreneurs and Owners of SMEs are faced with many challenges when running a company. Take a moment to see if you are falling into one (or more) of these pitfalls and traps that lead to serious problems and failure of many businesses.   Graham Financial Corporation can help you assess and deal with these issues. 

  1. Paralysis through analysis.  Many entrepreneurs get "stuck" on an idea without taking a definitive course of action.
  2. Failure to produce, implement, and monitor a marketing plan.
  3. Not knowing, understanding, or listening to your customers.
  4. Ignoring your cash flow.
  5. Ignoring your employees.
  6. Confusing possible outcomes with reality.
  7. No sales plan.
  8. Adopting a lone ranger attitude to operating your company.
  9. No advisory board or trusted outsiders.
  10. Giving up.

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